33 good reasons that speak for KOSATEC

On the market since 1993

We have been experienced professionals in IT distribution for over 30 years.

Personal contact persons

You will immediately get your personal account manager who will take care of your needs and requirements.

Fixed representation

If your contact person is on vacation, there is a permanent personal substitute who is well informed about all open processes.

Communication

You can reach us through all possible communication channels. By phone, e-mail, EDI, Skype, online store, ...

Fast response times

We are there for you in real time. Whether it's an inquiry, an order or a service case.

Quick decisions and short decision paths

Quick decisions through short official channels.

We are here for you

We are there for you Mon - Fri from 8 am - 6 pm. With us, you won't end up in a call center or on hold. High availability is what sets us apart.

Flexibility

We'll give you the answer before you ask the question.

Reliability

We keep our word!

With us only you count

As a customer, you are not just a customer number with us. Every customer is looked after individually and in the best possible way.

Customer satisfaction comes first

Always our motto: Your satisfaction is our most important goal. We act according to this guiding principle in all departments.

Individual customer service

Every customer is important to us. That is why we attach great importance to personal and individual support.

Long-term partnership

We don't want one-off business, we want regular customers. Honesty, fairness and transparency are the cornerstones for a long-term business relationship.

Payment methods

Invoice, direct debit, central settlement, PayPal, instant bank transfer, prepayment. You have the choice.

Simple credit limit allocation

We will be happy to request a limit for you through our credit insurers to make it even easier for you to shop with us on payment terms.

Online store

24/7 stocks and prices. You can find our entire range in our online store.

EDI interfaces

Digitalize and automate your business with us! Whether you need up-to-the-minute price and inventory information or orders via EDI. We will find an individual solution.

Real-time inventory and price queries

Price lists, product descriptions, images or real-time queries. Import our assortment into your ERP system or e-commerce solution.

Product content

For the presentation of our product portfolio in your online store, we offer product descriptions and product images from Icecat.

Proactive communication

We attach importance to an active and transparent flow of information.

Simple and fast service

Our service regularly receives top marks. In the event of damage, we help you quickly, easily and accommodatingly.

Fast shipping and delivery

Our Next-Day-Delivery promise. Ordered today until 6 pm - delivered tomorrow within Germany.

Long order acceptance until 6 pm

Our sales team is available for you Mon - Fri until 6 pm. Orders placed before 6 p.m. will leave our logistics center on the same day.

Freight carrier freely selectable

With us you have the choice between all relevant carriers. DHL, Trans-o-flex, GLS, UPS, FedEx and many more.

Dropshipping

On request, we deliver directly to your end customer. With neutral packaging and your delivery bill. This service is free of charge for you as a customer.

Low error rate

Our logistics work almost error-free (error rate from over- or under-delivery per day < 0.05%). You can rely on it.

High availability

Our logistics center in Braunschweig ensures high availability and constant readiness for delivery of over 10,000 highly topical products for you.

Best prices

Carefully selected sources of supply and many years of experience of our purchase, we can offer you the most attractive products at the best price. Compare!

Extensive product portfolio

We are a full-range supplier with a broad product portfolio of over 10,000 products across the entire spectrum of IT components.

Used-IT

In addition to new goods, we also offer demonstration devices and leasing returns as used IT. Do not miss out on this additional business!

Own brand Innovation IT

With the Innovation IT brand, we offer storage media such as SSDs, RAM, Flash as well as selected accessories at fair prices.

International team

As a cosmopolitan company, KOSATEC employs people from over 25 different nations. We live diversity.

Selected suppliers and customers

When selecting our business partners, we place the highest value on professionalism, seriousness and reliability.