Service
Payment & Shipping
Five payment methods, three shipping partners and collection in Braunschweig – as flexible as your business needs.
- Transport insurance
- 0,45 %
- of the goods value
- Environmental fee
- 2,50 €
- per delivery
- Delivery to non-EU countries
- Service
- Export accompanying document
Payment methods
Pay the way that suits you.
Apple Pay
Processed via Stripe
With Apple Pay, you pay in Safari and on Apple devices with a single touch or glance – without entering card details. The payment is processed via Stripe and your order is processed immediately.
Additional costs and fees may apply. These will be displayed to you at checkout before you complete your order.
Google Pay
Processed via Stripe
With Google Pay, you pay in Chrome and on Android devices using the cards stored in your Google account – quickly and without re-entering details. The payment is processed via Stripe and your order is processed immediately.
Additional costs and fees may apply. These will be displayed to you at checkout before you complete your order.
Credit card
Processed via Stripe
Pay directly at checkout with Visa, Mastercard or American Express. Card details are processed in encrypted form via our payment service provider Stripe; your order is processed immediately after successful authorisation.
Additional costs and fees may apply to card payments. These will be displayed to you at checkout before you complete your order.
PayPal
Provided you have set up a PayPal account, you can pay in just a few steps. After completing your purchase, you will be securely redirected to the PayPal payment form. Log in and confirm the transaction; a few moments later we can record your payment and dispatch the ordered goods as quickly as possible.
Invoice
Individual payment terms? Of course. Settle the invoice when it falls due. A positive credit rating is required for this. Your order is processed immediately so that you receive your products quickly. We focus on convenience and flexibility for you.
Direct debit
Pay conveniently by direct debit after receipt of goods. Simple and straightforward: we debit the amount from your account after you have received the goods. Enjoy fast shipping and secure payment processing.
Central settlement (Zentralregulierung)
Agree individual payment terms with us. We ensure efficient processing of your orders and invoices. Rely on smooth processes and the best service.
Payment in advance
After successfully placing your order, you will receive an order confirmation. It lists the amount to be transferred and our bank details. Once the invoice amount has been received in our account, we will dispatch the goods as quickly as possible. Please be sure to state the order reference and your customer number as the payment reference so that we can ensure smooth payment processing.
- Bankverbindung
- KOSATEC Empowering Global Innovation GmbH
- Volksbank eG Braunschweig Wolfsburg
- IBAN DE24 2699 1066 6984 3040 00
- BIC GENODEF1WOB
Shipping methods
Fast and secure with strong partners.
Collection
Collection for B2B customers
We offer you the convenient option of collecting your already paid products in person. Visit us Monday to Friday between 10:30 am and 12:30 pm at our store. Your goods will be ready for you and you save on shipping time.
The process is simple: once you have completed your order and payment has been made, we prepare your goods for collection. As soon as your products are ready for collection, you will receive a separate notification from us. This is to ensure that you can collect your goods at the right time.
Please note, however, that direct payment on site is not available.
Collection address
KOSATEC Empowering Global Innovation GmbH
Carl-Miele-Straße 3
38112 Braunschweig
- Opening hours
- Monday to Friday, 10:30 am – 12:30 pm
Important information
Transparent terms.
- 0,45 %
- Transport insurance
- of the goods value
- For every order, we add a surcharge for transport insurance.
- 2,50 €
- Environmental fee
- per delivery
- We also charge an environmental fee on every delivery.
- Service
- Delivery to non-EU countries
- Export accompanying document
- For deliveries to non-EU countries, we prepare the export accompanying document for you. We charge a service fee for this service.
- Depending on the number of parcels and the destination, we reserve the right to adjust the actual freight costs in exceptional cases.
- Import VAT and customs duties are payable by you in your country.
- Additional costs and fees may apply when paying by credit card, Apple Pay or Google Pay (processed via Stripe); they are shown before you complete your order.